Customer Support Assistant System

Overview

AI is trained by all mail support thread, FAQ document, “how to use system” document in order to have strong knowledge of the customer product.

Integrate AI to chatbot in website and Line in order to support customer 24/7. Also provide  admin with the history chat, dislike reaction from customer about AI Answer to improve the quality of AI later.

  • 1 months – Base on AI Core of Tanika
  • BA/PM 0.5, Designer 0.5, Developer 1.0, Tester 0.5
  • Language: TypeScript、JavaScript、PythonFramework: React JS、Fast API, Langchain, Open AI, Claude, Vertex AI, Llama 2, Line LIFFDatabase: MySQL、PostgreSQL (Embedded)Cloud: AWS
  • Bitbucket、Jira Software、 Slack
  • Agile Development, Fixed Price
Project Info

Category

Chat Bot LLMS

Client

Japan

Industry

Business